FAQ & Contact

We answer
your questions.

Pricing, delivery times, registered mail, security — everything to get started.

Pricing starts at €1.99 for a Basic black-and-white letter. The final price depends on the mailing type, number of pages and destination. Printing, postage, paper and envelope are included.

No. PerPost handles printing, the envelope and the mailing. Everything is done from the app.

In France, standard mail typically arrives in 2 to 4 business days. Times may vary by destination and mailing option.

Yes. You can choose standard mail or registered mail with tracking and proof of mailing.

PerPost ships to mainland France, French overseas territories and internationally, depending on the destination chosen in the app.

Yes, for registered mail. A tracking number lets you check the status of your shipment.

Yes. PerPost provides templates for many administrative, contractual and official procedures in France.

Yes. The app helps you prepare your letter using AI and templates tailored to your situation. You can also upload a ready-made PDF.

Yes. PerPost lets you prepare and send mail to France even when you're abroad.

Administrative, banking, housing, insurance, cancellations, or even more personal letters — depending on your needs.

Yes. Data is processed with strong security, and the infrastructure is hosted within the European Union.

Contact

Another question ?

Our team replies within 24 business hours.

Chat

Chat directly with support from inside the app.

Reply time

Within 24 business hours, Monday to Friday.

Send your
first

In under 2 minutes, from anywhere in Europe.